
CHAPTER 9
Updating, Maintenance and Troubleshooting
89
9.4.6 Hardware Maintenance and Repair
You can minimise the risk of unexpected costs by purchasing the hardware maintenance with a
five years warranty. Minor repairs, such as those resulting from damage caused by unauthorised
use of the instrument, can be performed at the same time as the instrument is being calibrated at
Brüel & Kjær. This will save you time. If any other errors are detected by the technician during
calibration, repair will be performed before returning the instrument to you.
Repair is available at a fixed price, which includes a Conformance Test Certificate upon the
return of your instrument (no measurement data included).
9.4.7 Rental
To ensure optimal uptime, you can rent a substitute Hand-held Analyzer
*
while yours is being
calibrated. To arrange rental, please contact your local Brüel & Kjær representative.
9.4.8 Training
Basic knowledge on sound and vibration measurement, instrument training and application
training are a few examples of what local training or consultancy hours
a
can do for you. To find
out more about training and consultancy hours, please contact your local Brüel & Kjær
representative.
9.5 Care, Cleaning and Storage
Your analyzer is a robust instrument, however, when handling, storing or cleaning your instrument,
please take the following precautions.
9.5.1 Handling the Instrument
• Do not try to remove the microphone grid as you can easily damage the microphone
• Do not attempt to open the instrument. There are no user-serviceable parts inside. If you
think your instrument requires service, please contact your Brüel & Kjær representative
• Do not allow the instrument to get wet
• Protect the instrument from impact. Do not drop it. Transport it in the supplied carrying
pouch
9.5.2 Cleaning the Instrument
If the instrument casing becomes dirty, then wipe it with a lightly dampened cloth. Do not use
abrasive cleansers or solvents. Do not allow moisture to enter the microphone, connectors or
casing.
*. Providing this service is available from your local Brüel & Kjær office
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